Terms and Conditions

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Effective Date: October 11, 2024

These terms of use, together with any documents they expressly incorporate by reference (collectively, these "Terms of Use") are entered into by and between You and Flighthound, LLC ("Flighthound” "we" “our” or "us"). These Terms of Use govern your access and use of our website made available at https://www.flighthound.app including any content, functionality and services offered on or through it (the "Site"). 

BY ACCESSING OR USING THE SITE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO COMPLY WITH THESE TERMS AND ACKNOWLEDGE OUR PRIVACY POLICY[Q&B1] . IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT ACCESS OR USE THE SITE.

FLIGHTHOUND RESERVES THE RIGHT, AT ITS SOLE AND ABSOLUTE DISCRETION, TO MODIFY THESE TERMS OF USE AT ANY TIME. IN THE EVENT OF MATERIAL CHANGES, WE WILL PROVIDE CONSPICUOUS NOTICE OF THE MODIFIED TERMS ON THE SITE OR OTHERWISE COMMUNICATE THE MODIFIED TERMS TO YOU. ALL CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON POSTING TO THE SITE. BY ACCESSING OR USING THE SITE AFTER CHANGES ARE POSTED, YOU AGREE TO THOSE CHANGES. 

THESE TERMS CONTAIN A WAIVER OF CLASS ACTIONS AND AN AGREEMENT BY YOU TO RESOLVE DISPUTES THROUGH NON-APPEALABLE BINDING ARBITRATION [Q&B2] ON AN INDIVIDUAL BASIS. PLEASE REVIEW THE DISPUTE RESOLUTION AND ARBITRATION SECTION BELOW SINCE YOU ARE GIVING UP CERTAIN RIGHTS, SUCH AS THE RIGHT TO A JURY TRIAL AND THE RIGHT TO SUE FLIGHTHOUND IN A CLASS ACTION LAWSUIT.

1. Privacy Policy. We may collect certain information about you when you access and use our Site. Our collection and use of data is described in our Privacy Policy. By using the Site, you acknowledge all actions taken by us with respect to your information as set forth in the Privacy Policy.

2. Content. The Site, including its text, audio, video, graphics, charts, photographs, interfaces, icons, software, computer code, data, names of products and services, documentation, and other components and content, together with the design, selection, and arrangement of content, and all intellectual property rights in the foregoing (collectively, ''Content'') are exclusively the property of Flighthound or, as applicable, Flighthound’s affiliates, vendors or licensors. Except for the rights expressly granted to you in these Terms of Use, Flighthound retains all other ownership rights in the Site and Content, including all intellectual property rights. 

3. Site Information. We provide the information on the Site for general, informational purposes. While we use good faith efforts to keep the information on the Site accurate, we do not guarantee it is accurate, up-to-date, or applicable to you. 

4. Account. You are required to download our mobile app and register for an account in order to use certain services from Flighthound. Download of our mobile app is subject to the applicable end user license agreement in the applicable app store. The creation and use of an account is subject to our User Terms of Service[Q&B3] .

5. Offers. We may offer certain services and products through the Site. All offers set forth on this Site are void where prohibited and are subject to additional terms pertaining to the offers. The actual services and products may differ from those displayed or listed on the Site, are subject to availability, and availability may be limited in certain areas. We may change services and products in our sole discretion. Prices listed on the website are subject to change and may be changed by us at any time.

6. Use Rights. You may only use the Site and Content for your personal, non-exclusive use, so long as you comply with these Terms of Use and any other terms posted throughout the Site as applicable to you, and all applicable laws, rules and regulations. You may only use the Site and the Content for their intended purposes for which they are made available to you by Flighthound. 

7. Use of Marks. Flighthound owns certain trademarks, names, logos, insignia, and service marks (''Marks''). You do not have the right to use any Marks except as expressly agreed to in writing by Us. The Site may also contain third-party marks and third-party copyrighted materials, which are the property of their respective owners. Nothing in these Terms of Use grants to you any rights in or to those third-party marks or materials without such third party’s consent.

8. Intellectual Property Rights. The Site and Content are protected by copyright, trademark, and other intellectual property laws. Any unauthorized use of any trademarks, trade dress, copyrighted materials, or any other intellectual property belonging to Flighthound, or any third party, is strictly prohibited and may fully be prosecuted of the law.

9. Compliance with Laws. In connection with your access to and use of the Site, you are responsible for complying with all applicable laws, regulations, and rules of all relevant jurisdictions, including all applicable rules regarding online conduct.

10. Feedback and Other Content Submitted by You. If you submit comments or feedback to us regarding the Site or its Content, or any other comments, questions, requests, content or information that is not personal information ("Feedback"), we may use any comments and feedback that you send us in our discretion and without attribution or compensation to you.

11. Children's Information. The Site is not directed at children under the age of eighteen (18) years old. If you are under eighteen (18) years old, you must immediately stop using the Site.

12. Restrictions on Your Use of the Site. The following actions violate these Terms of Use. 

· You may not copy, duplicate, sell, publish, post, license, rent, distribute, modify, translate, adapt, reverse-engineer, or create derivative works of the Site or Content without Flighthound’s prior written consent.

· You may not use the Site for unlawful purposes.

· You may not submit inaccurate, incomplete, or out-of-date information via the Site, commit fraud or falsify information in connection with your use of the Site.

· You may not engage in data mining or similar data gathering or extraction activities from the Site. You may not use the Site to harvest email addresses, names, or other information of the users of the Site or to spam other users of the Site.

· You may not access, use, or copy any portion of the Site or Content, through the use of indexing agents, spiders, scrapers, bots, web crawlers, or other automated devices or mechanisms.

· You may not use the Site to post, transmit, input, upload, or otherwise provide any information or material that contains any viruses or malware.

· You may not engage in activities that aim to render the Site or associated services inoperable or to make their use more difficult.

· You may not frame, mirror, or circumvent the navigational structure of any part of the Site.

· You may not upload, distribute, transmit, or post anything to or through the Site that: (i) is fraudulent, libelous, obscene, pornographic, indecent, violent, offensive, hate speech, harassing, threatening, defamatory, harms another person, or the like; (ii) invades the privacy of another or includes the confidential or proprietary information of another without their written consent, or (iii) is protected by intellectual property rights without the express prior written consent of the owner of such intellectual property rights.

· You may not engage in any conduct while using the Site that Flighthound considers inappropriate, unauthorized, or contrary to the intended purpose of the Site.

13. NO WARRANTY. The Site and Content are provided ''as is,'' and without any warranty of any kind. To the maximum extent permitted by applicable law, Flighthound expressly disclaims all warranties and conditions of any kind with respect to the Site and Content, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and all warranties arising from a course of dealing or usage in trade. Flighthound makes commercially reasonable efforts to provide accurate and reliable Content on the Site, but neither accuracy nor reliability are guaranteed. Flighthound does not warrant or guarantee the quality, completeness, timeliness, or availability of the Site or Content. Flighthound does not warrant or guarantee that the Site or Content will be uninterrupted or error-free, that any defects in the Site or Content will be corrected, or that the Site, the Content, or the servers that make the site available are free of viruses or other harmful conditions or components. The laws of certain jurisdictions, including without limitation the State of New Jersey, may not allow the exclusion or limitation of warranties or conditions. If these laws apply to you, some or all of the above exclusions or limitations may not apply to you and you may have additional rights.

14. LIMITATION OF LIABILITY. To the maximum extent permitted by applicable law, in no event will Flighthound or its officers, directors, members, employees, agents or professional advisors (collectively, the ''Flighthound Parties'') be liable for any indirect, special, incidental, exemplary, punitive, or consequential loss or damage, arising out of or in connection with the Site or Content, or your access to or use of, or inability to access or use, the Site or Content, regardless of the form of action, whether the claim is based in contract, tort (including negligence), strict liability, warranty, or otherwise, and even if a Flighthound Party has express knowledge of the possibility of the loss or damage or such loss or damage is otherwise foreseeable. Your sole and exclusive remedy is to stop accessing and using the Site or Content. Without limiting the foregoing, in no event will the Flighthound Parties’ aggregate liability to you arising out of or in connection with the Site or Content, or your access to or use of, or inability to access or use, the Site or Content exceed $50 u.s.d., even if any available remedy provided fails of its essential purpose.  The laws of certain jurisdictions, including without limitation the State of New Jersey, may not allow the exclusion of certain damages or limitations of liability. If these laws apply to you, some or all of the above exclusions or limitations may not apply to you and you may have additional rights.

15. INDEMNIFICATION. You agree to indemnify, defend and hold harmless the Flighthound Parties from and against all losses, claims, liabilities, demands, complaints, actions, damages, judgments, settlements, fines, penalties, expenses, and costs (including, without limitation, reasonable attorneys’ fees) that arise out of or in connection with (a) your violation of applicable laws, (b) your misuse of the Site or any Content, and (c) your breach of these Terms or any other terms on the Site. We reserve, and you grant to us, the exclusive right to assume the defense and control of any matter subject to indemnification by you. 

16. Third-Party Websites and Content.The Site may link to third-party websites or contain third-party content. We provide those links and this content as a convenience to visitors to our Site. We are not responsible for examining or evaluating the content or accuracy of third-party websites linked through the Site. Flighthound does not warrant or endorse any third-party website or content. When leaving the Site, it is the applicable third-party’s terms and privacy policy that govern your use of such third-party site (and such third-party’s use of your personal information), not these Terms of Use. 

17. Use in the United States. The Site is intended for use in the United States only. We do not guarantee that use of the Site will be available or permitted in any location other than the United States. If you choose to access the Site from a location other than the United States, you do so at your own risk. 

THE EXISTENCE OF THE SITE OR ANY CONTENT MAY NOT BE CONSTRUED AS FLIGHTHOUND OR THE FLIGHTHOUND PARTIES OFFERING SUCH SITE OR CONTENT OUTSIDE OF THE UNITED STATES OR OTHERWISE TO PERSONS IN JURISDICTIONS WHERE THE PROVISION OF SUCH SITE OR CONTENT IS PROHIBITED BY LAW.

18. Termination. If you violate applicable laws or these Terms of Use, you are immediately prohibited from further use of the Site or Content and we may restrict your access to the Site or Content.  In addition, Flighthound may suspend or terminate the Site or any Content, in whole or in part, at any time in its sole discretion for any reason. Flighthound will not be liable to you or anyone else for any damages arising from or related to Flighthound’s suspension or termination of your access to the Site or the Content, or in the event Flighthound modifies, discontinues or restricts the availability of the Site or the Content (in whole or in part).

19. Cooperation with Law Enforcement. Flighthound will cooperate with law enforcement if you are suspected of having violated applicable laws. YOU WAIVE AND HOLD THE FLIGHTHOUND PARTIES HARMLESS FOR ANY COOPERATION WITH, OR DISCLOSURE OF YOUR INFORMATION TO, LAW ENFORCEMENT RELATING TO YOUR SUSPECTED VIOLATION OF APPLICABLE LAWS.

20. DISPUTE RESOLUTION [BHL4] – ARBITRATION. Both parties agree to resolve any disputes arising under these Terms of Use or relating to the Site or the Content through non-appealable binding arbitration, on an individual basis, as set forth below. 

a) WAIVER. YOU UNDERSTAND THAT BY AGREEING TO BINDING ARBITRATION, YOU ARE GIVING UP YOUR RIGHT TO A TRIAL BY JURY. YOU UNDERSTAND AND AGREE THAT BY AGREEING TO BINDING ARBITRATION ON AN INDIVIDUAL BASIS, YOU MAY NOT BRING A CLAIM AGAINST FLIGHTHOUND IN A CLASS ACTION LAWSUIT, AND THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN ONE OR MORE PERSON’S OR PARTY’S CLAIMS IN A CLASS OR PROCEEDING. In the event a court determines that the foregoing is unenforceable, then such claim must be severed from the arbitration and brought in court, subject to Flighthound’s right to appeal.

b) Good Faith Discussions. You and Flighthound must first attempt to resolve any dispute by good faith discussions or email. If the parties cannot resolve a dispute with good faith discussions, then either party may submit the dispute to binding arbitration as set forth in these Terms of Use.

c) Rules. You and Flighthound agree that arbitration will be conducted by the American Arbitration Association (''AAA'') in accordance with its Consumer Arbitration Rules, then in effect and as amended herein (''Rules''). The Rules can be found at: https://www.adr.org/Rules. You and Flighthound agree that this agreement to arbitrate involves a transaction of interstate commerce and therefore the Federal Arbitration Act will govern the interpretation and enforceability of this agreement to arbitrate.

d) Initiating a Claim. The party desiring to initiate arbitration must provide the other party a Demand for Arbitration in accordance with the Rules and the parties will thereafter mutually agree upon the arbitrator. If the parties cannot agree upon the arbitrator within ten (10) days, an arbitrator will be appointed in accordance with the Rules.

e) Arbitrator. Arbitration shall be before one (1) arbitrator who shall have exclusive authority to resolve any disputes arising under these Terms of Use or with regard to the Site, including as to the enforceability and/or formation of this agreement to arbitrate made between you and Flighthound.

f) Location. You agree that arbitration shall take place exclusively in the state of Illinois. However, where the disclosed claims or counterclaims do not exceed $25,000, the dispute may be resolved by the submission of documents only/desk arbitration (see the Rules for more details). Either party may, however, ask for a hearing, or the arbitrator may decide a hearing is necessary.

g) Time Limit. Any claim by you arising in connection with these Terms of Use, the Site or the Content must be commenced by you within one (1) year of the dispute giving rise to the claim.

h) Confidentiality. The parties will not make any comments or announcements to the public about the subject matter or outcome of any arbitration.

i) Changes to this Agreement to Arbitrate. If Flighthound modifies this arbitration provision, you may reject that change by sending Flighthound written notice within thirty (30) days of our posting of the change, in which case you must immediately stop using the Site.

j) The Arbitrator’s Decision. The arbitrator’s decisions and judgment will be final and binding on the parties but will have no precedential effect. The arbitrator shall not have the authority to award damages outside of those set forth in these Terms of Use.

k) Costs and Expenses. Each party shall pay their own expenses and fees, including their own attorneys’ fees, arising from arbitration, unless the arbitrator determines that your claims were improper or frivolous, in which case the arbitrator may require you to reimburse us for certain fees and expenses in accordance with the Rules.

l) Exceptions. Notwithstanding anything to the contrary in this Section, you and Flighthound each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s intellectual property rights.

21. Governing Law.Unless expressly prohibited by the law of your place of residence, these Terms of Use, and your access to and use of the Site, are governed by the laws of the State of Illinois, without regard to its conflict of laws principles. Venue is exclusively in the state or federal courts, as applicable, located in Illinois. The parties expressly agree to the exclusive jurisdiction of those courts. 

22. Entire Agreement. These Terms contain the entire agreement between you and Flighthound with respect to your access to and use of the Site and the Content. 

23. Severability. If any provision of these Terms of Use is held invalid, void, or unenforceable, that provision will be severed from the remaining provisions and the remaining provisions will remain in full force and effect. The headings in these Terms of Use are for convenience only and do not affect the interpretation of these Terms of Use. 

24. Contact Us.Please direct any questions and concerns regarding these Terms to us at:

Flighthound, LLC

8745 W Higgins Road Suite 110, Chicago, IL 60631

customerservice@flighthound.app

(832) 617-1883